Privacy Policy
Last updated on: July 10, 2023
We value and respect your privacy and protecting personal information.
As we create better experiences for our users, we are extremely committed to protecting your privacy and preserving the security of your personal information.
>> We believe this starts with better transparency and disclosure of information practices to empower your privacy and security decision-making process.
>> We’ve created this Privacy Policy to clearly inform you of the data we collect and how we collect, use, protect, and otherwise handle your information when you use or interact with us or our website, content, products and services.
YOUR INFORMED CONSENT
Render Studios, LLC is the data controller of this website (renderyourstory.com) and its subdomains, and will be referred to as “Company”, “we”, “us”, or “our” in this Privacy Policy.
“You” or “your” refers to the viewer or user of this website, content, and/ or services.
This Privacy Policy applies to all of the information, content, products, services, features, tools, and functionality available or offered by us or our subsidiaries and affiliated companies.
>> Providing us with your personal information is entirely voluntary on your part. You don’t have to share your personal information with us if you don’t want to, but certain services, features, and functionality of our website may be limited or will not fully operate as intended.
We encourage you to read this Privacy Policy carefully before you start to use the website.
>> By using our website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by our Privacy Policy.
We reserve the right to change this policy at any time, without advance notice. Whenever we change our Privacy Policy, the revised policy will be posted here for your review.
>> If you do not want to agree to our Privacy Policy, you must not access or use this website.
TYPES OF INFORMATION WE COLLECT & WHEN WE COLLECT IT
When you access and use our website, we will learn certain information about you, both automatically and through voluntary actions you may take, during your visit.
>> We collect information in several different ways: when you use our website, engage in any communication with us, or purchase a product or service from us.
Network Information
>> Our systems automatically collect the IP address of the computer you use to access and interact with our website.
>> These automatic systems also collect other information, including but not limited to, the type of browser used, number of site visitors and page views, length of time spent viewing any website page or content, navigation paths taken on our website, your time zone and language settings, and the type of device you use to access our site.
>> This information comes from our analytics tracking systems.
Network information is used for statistical data and will not include personal information on their own. However, to the extent that you voluntarily provide personal information to us, our systems may associate the automatically collected information with your personal information.
Communications
We collect information you provide when you initiate or maintain some type of communication with us.
>> Whenever you register for an offer or email notification, we collect your first name and email address. We collect this same information when you opt-in to receive access to special content or other offer from us.
>> We collect your first name, email address, and message content using many of our contact forms. Other contact forms may additionally collect your last name and company name.
>> We collect your full name and email address prior to granting any access or posting to our forums, online comments, discussions and questions.
>> We also collect any information that you send to us or post for publication on our website, such as through email, social media messages or postings, forum postings, online comments, discussions and questions, or any other type of communication you use to engage with us.
Customer Information
We collect information when you purchase or use any of our products and/ or services.
>> When you make a purchase with us, we collect certain information to process the transaction request which may include but is not limited to your name, email address, billing and/ or shipping address, phone number, additional purchase details or requests if needed, and any credit card or other payment type details.
>> For subscription products, we collect payment information for subscription purposes, and store a token for any recurring billing (for subscriptions) or recurring payment you’ve authorized us to make. The stored token cannot be used to re-identify your credit card.
>> We may require you to create an account with us so we can verify your membership access to any select content, product, or service we provide or offer. When you create an account with us, we collect your full name and email address. We may also collect your business name, business ZIP code, and a phone number to reach you at.
>> We may also collect aggregate data from third parties, such as social media sites and other services we use, and any joint ventures or partnerships we may establish.
>> We also collect the information you send to us by email or any other type of communication.
Marketing Data
>> When you subscribe to receive email marketing from us, we collect your first name and email address.
>> You can always change your communication preferences for any email marketing you’re subscribed to by clicking on the “Update Preferences” link in our emails.
HOW WE USE INFORMATION WE COLLECT
We use network information to help us understand how people are using our site, to administer and secure our site, and to help us deliver content and offers on our site that are most relevant to you. This also helps us adjust our marketing strategies and investments as needed based on site trends.
We use the information we collect from you to serve your specific needs and fulfill your specific requests, and for customizing your experience with us upon your consent and direction.
We may also share your information with external service providers who help us better serve you, under strict contractual terms that preserve your privacy and prevent any misuse of your personal information. Examples of such external service providers we use include, but are not limited to, email service providers and credit card processors.
If you choose to receive or “opt-in” for any content or purchase any product and/ or service sold by the Company on our website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “Unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to admin@renderyourstory.com requesting to unsubscribe from future emails.
Any communications we receive from you are processed and retained so we can effectively communicate and respond back to you, and to ensure we have appropriate document retention of our communications with you that may be needed for further review, follow-up, or action.
Customer information is collected and processed so we can supply you with the product and/ or service you’ve requested or purchased or set up and maintain your access to any content, product, or service. We also may retain this information to keep records of such transactions, and for subsequent, future, or recurring billing. You will be notified and/ or required to give consent before any subsequent, future, or recurring billing occurs.
We process marketing data so we can provide you with offers and access to select content for our subscribers, and to facilitate your participation in any of our promotions such as contests or giveaways. This also helps us to better measure and understand what our customers want or need so we can adjust our marketing strategies and deliver the most relevant content and offers you.
WE WILL NEVER SELL YOUR INFORMATION
Your use of our website is confidential. We will not sell, rent, lease, or share your information with any other organization, except for those service providers who help us serve you under contract, as described in the preceding sections of this policy, or if legally required by law to do so, such as by law, regulation, court order, subpoena, search warrant, or in response to privacy processes, or to protect the rights, property, or safety of the Company or its personnel.
HOW WE SECURE YOUR INFORMATION
We’re committed to preserving the security of all information trusted in our care.
Our website is scanned on a regular basis for any potential security holes and known vulnerabilities to make your visit to the site as safe as possible. For site security purposes and to ensure our website, content, and services remain available to all users, we use software programs to monitor network traffic that can help us identify any unauthorized attempts to upload or change information, or otherwise cause damage.
Our information systems are maintained in physically secured, access-controlled data centers. Your information is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. We use a multi-layered approach at the network, storage, server, and applications levels, for more rigorous data control and to further limit any granted access strictly on a need-to-know basis.
We use Secure Sockets Layer (SSL) technology to securely encrypt data sent during credit card transactions. Credit card numbers are not retained on our online systems, but are immediately destroyed once passed to our credit card processor.
Email is not recognized as a secure method of communication. For this reason, we request that you do not send credit card or other sensitive information to us by email. If no other option is available, you may still choose to do so, but at your own risk.
We employ commercially accepted methods to ensure the security of personal information you provide to us and network information that’s automatically collected. This includes using standard security protocols and scrutinizing the conduct, actions, and principles of our third-party vendors. However, no method of information transmission over the Internet or information storage is 100% secure, and as such we cannot guarantee its absolute security.
Our focus remains committed to continuously review, analyze, and identify how any information may be compromised or privacy may be invaded, and we choose to lead by our actions, values, and investments into finding the best possible solutions and alternatives for securing your information and protecting your privacy.
DATA RETENTION
We retain your data only for as long as reasonably necessary for the purposes for which it was collected, or to comply with any applicable legal or ethical reporting, or document retention requirements.
WE USE COOKIES & SIMILAR THIRD PARTY TECHNOLOGIES
We may send small text files known as “cookies” to your computer’s browser, where they are then stored. We use temporary cookies that remain on your browser for a limited period of time. We also use persistent cookies that remain on your browser for the duration we provide services.
Our web servers use cookies to recognize you when you visit our site, and may identify which areas you’ve visited or site features you’ve used. We may also use cookies to personalize your online experience with our website. Cookies cannot damage your computer or browser, nor can they read data from your hard drive.
We may also use web beacons through our services, third parties, or emails to collect information. These are electronic images or “gifs” that help deliver cookies, track numbers of visits, and tell us if an email has been opened and acted upon. We use these technologies to help us track campaign results, create performance reports on our services and marketing, and to better inform the decisions we make on any changes to our products, services, and/ or content.
You have the option to refuse or block all cookies, or of being notified when a website attempts to send a cookie to your browser, by changing your browser settings. If you choose not to accept cookies, your online experience may be restricted, and some site features may not operate as intended.
THIRD PARTIES WE USE
When you visit our website, or purchase products or services, we use the following third party services which may collect personal data:
PROVIDER
PURPOSE
LEGAL BASIS
LINKS
Stripe
payment processor
processing and securing payment transactions and details
YOUR RIGHTS
We believe that every human should have the right and means to secure and protect their own privacy and personal property, regardless of what country they are living in or any other qualifiers that could ever be used to justify, define, or defend this human right.
You have the right to be informed of your personal information processed and/ or maintained by us. Additionally, you have the right to rectify or correct, erase, and restrict the processing of such data. You also have the right to request a structured, common and machine-readable format of any personal data you provide to us. We can only identify you via your email address, and we can only adhere to your request and provide personal information we have about you if you’ve made contact with us directly and/ or you are using our site, products, or services. We cannot provide, rectify, or delete any data we store on behalf of our users or customers.
CHILDREN
We will not knowingly collect or preserve data from children under 13 years of age.
If you have reason to believe that a child under the age of 13 has provided us with their personal information, please contact us by email at admin@renderyourstory.com so we can take the appropriate actions.
We encourage you to become aware and involved in your child’s internet activities and their access to our site so that you can help protect their privacy.
OBTAINING, VIEWING, AND CHANGING YOUR INFORMATION
Upon request, we will provide you with access to all information that we maintain about you.
You can obtain this information by emailing us at:
Please feel free to request a correction of any inaccuracies in the information we have on you by sending an email to the address above. We may first ask you to provide us with certain credentials that help us verify your identity before we review, change, or delete any information.
OPTING OUT
Our goal is to serve you with excellence. We never intend to send communications you do not want.
If you do not want to receive email from us in the future, please let us know by unsubscribing as indicated by the “Unsubscribe” link in our emails. You can also email us directly at admin@renderyourstory.com indicating your request to unsubscribe.
NOTICE OF POLICY CHANGES
We continuously review our policies, procedures, and systems to ensure we operate with the highest integrity for information security, end-user transparency, and informed consent.
We’re making a conscious effort to move away from technologies that are invading privacy and/ or compromising personal securities, and to actively seek out alternatives that can provide the best services, products, and experiences to our users whenever possible.
As such, this Privacy Policy may change from time to time. When our Privacy Policy changes, the revised policy will be posted here. Our subscribers may be notified of any changes to this policy through email.
CONTACT US
We welcome your questions or comments regarding our Privacy Policy.
You can email us at admin@renderyourstory.com.
This policy went into effect on: November 10, 2020